Lightweight Ramie Canvas Large Tote Bag

• Free Shipping:
  Standard shipping : Orders over US$ 130 / CA$ 175 / € 120 / AU$ 200. Express shipping: Orders above US$ 300 / € 272 / CA$ 400 / AU$ 480.
• We stand behind our products with a 30-day return guarantee. Items must be in original condition with tags, unwashed, unaltered, and eligible for return.
• Items labeled as 'Final Sale' are non-returnable and cannot be refunded or exchanged for store credit.
• For more details, please visit our Shipping & Returns pages.

Need help? Reach out to our friendly customer support for any questions.

1. Is the ring packaged in a box?

Yes! Each ring comes in a luxury velvet jewelry box, adding an extra touch of elegance and protection for your precious items.

2. What are lab-grown gemstones?

Lab-grown gemstones are created using the same elements as natural gemstones, provided with an ideal growth environment. This process allows these stunning gems to be developed without waiting thousands of years. They look identical to natural gemstones but are often even more perfect and radiant.

3. How are your gemstones cut and set?

We prioritize quality by producing our jewelry in limited quantities. Each piece is hand-cut and set by master craftsmen. Please note that if an item is out of stock, it may take longer for us to create it to ensure it meets our high-quality standards.

4. What materials are used in your jewelry?

Most of our products are made from gold-plated S925 silver, offering a trendy and affordable option for jewelry lovers. We also offer customization in solid gold. For a custom quote, please contact us directly.

5. What is your commitment to quality?

We are dedicated to fulfilling the dream of sparkling jewelry for every customer who values emotional worth. We never compromise on quality or ethics, as your satisfaction and smile are our greatest motivation.

6. How do I know if the shippment covers my country ?

When you fill in delivery address and can pay normally, it means our logistics services support shipping to your country. We currently cover all of North America, Australia, Saudi Arabia UK, as well as most of Europe. For more details, please refer to our shipping and delivery policy.

*Please ensure that your shipping address is accurate, as any errors may affect delivery or result in unnecessary losses.

7. What should I do when I have a size issue when shopping, or when I have a problem with coupon usage and payment ?

If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. You can also contact our customer service by linticoservice@gmail.com, and we’ll be happy to provide one-on-one assistance in recommending the perfect size for you.