Shipping Countries, Costs, and Delivery Times
1. Shipping Countries & Regions
To provide the best shopping experience and responsive service, LINTICO currently ships to a wide range of global destinations, including the United States, Canada, Australia, Singapore, the Middle East, and most European countries.
If shipping is unavailable at checkout, your region may not be supported yet. Please contact our customer service team for assistance—one of our representatives will reply within 24 hours.
Please refer to the panel on the right for the full list of currently supported shipping destinations.
Order Processing Time:
- Standard Period: Orders typically take 1–3 business days to process.
- Peak Season: During holidays or promotional events, processing may be extended by 1–2 days, and shipping times may vary.
2. Free Shipping:
Enjoy free shipping on eligible orders based on your order subtotal (after discounts are applied, and excluding taxes, duties, or additional fees):
- Free Standard Shipping: On orders over US$130 / CA$175 / €120 / AU$200
- Free Express Shipping: On orders over US$300 / CA$400 / €272 / AU$480
*Please note that your shipping tier eligibility will be automatically calculated and determined at checkout based on your final net order amount.
Shipping FAQs
What should I do if I encounter any issues during shipping?
If you experience any issues with your shipment, please feel free to contact our customer service team. You can reach us at customerservice@lintico.com or linticoservice@gmail.com, and one of our representatives will be with you within 24 hours.
Do I Need to Pay Customs and Import Duties?
Our shipments are delivered with duties and taxes unpaid. Consequently, all import (customs) duties and/or taxes will be assessed once the parcel arrives in its destination country. In such cases, it is the customer's responsibility to cover these charges, particularly if you opt for expedited shipping for your order.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
What should I do if my package is lost?
You will receive timely notifications once your package arrives, please kindly collect it promptly. We cannot take responsibility nor issue refunds for items lost due to delayed pickup.
If your parcel is confirmed lost in transit, please contact our customer service within 30 days from the estimated delivery date. We will initiate an investigation with the shipping carrier. Once confirmed, you may choose a full refund or free re-delivery. Claims beyond the 30-day period will not be accepted.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
What if the package is damaged?
If the outer packaging is damaged but the items inside are intact and undamaged, there is no need to take further action. Please carefully check the contents of your order to ensure everything is in good condition.
If any of the items are damaged or have a manufacturer’s defect, to help us process your request more efficiently, please include photos of the damaged packaging or items when contacting our customer service team at customerservice@lintico.com or linticoservice@gmail.com.
Which regions do not have expedited shipping service?
United States: Puerto Rico, Virgin Islands, Hawaii, Guam, Alaska, APO/FPO military addresses, and Amazon warehouse addresses.
United Kingdom: Areas with postal codes starting with ZE, TR, GY, JE, BT, IM, HS, KW, or PH.
France: Areas with postal codes starting with 97, 98, or 00. No delivery to P.O. Box or military addresses.
Germany: No delivery to P.O. Box or military addresses.
Portugal: Areas with postal codes starting with 9.
Spain: Areas with postal codes starting with 07, 35, 38, or 51 to 99.
How long does the exchange process take?
Once we receive your returned goods, we will complete the exchange processing within 1-3 business days, and you will get a confirmation email shortly after. Please allow 7-14 days for the new item to be delivered to you.
Shipping Methods
We collaborate with multiple global logistics partners (including but not limited to FedEx, UPS, USPS, DHL, IMILE, UNIUNI, Speedx, Royalmail etc.) to provide efficient international shipping services. Depending on the destination and logistics requirements, the final local delivery may be handled by different carriers.
Carriers FAQs
How do I know which carrier will deliver my order?
You will receive a tracking number along with details about the carrier once your order has shipped.
What should I do if I realize I've entered the wrong address after placing an order?
When placing an order, please ensure that the address provided is complete, including the street number and apartment/unit number. If you have filled in your address incorrectly, please contact customerservice@lintico.com or linticoservice@gmail.com immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.
What if I need to collect my package from the post office?
Depending on local postal delivery conditions, it may be necessary for you to pick up your package from your local post office. Thank you for your patience and understanding regarding this process.
Will I receive a refund if my order is not delivered due to an incorrect address?
Unfortunately, we are not responsible for failed deliveries caused by customer negligence, including incorrect address or contact information. In such cases, the order cannot be refunded.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
Check Order Status
Once your order has been shipped, you will receive an email with a tracking number. You can use this number to check the status of your package at any time. Simply click the link https://linticoshop.com/pages/track to track your package.
Tracking FAQs
Will I receive real-time updates on my package?
You will receive an email with the tracking number when your package is shipped, out for delivery, and successfully delivered. You can use this number to track your package at any time by clicking the link https://linticoshop.com/pages/track. Please note that our emails may sometimes end up in your spam or junk folder. If you haven't received our update, kindly check there.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
What should I do if my tracking information isn’t updating?
If your tracking information hasn’t updated in a few days, please check with the shipping carrier or contact our customer service by customerservice@lintico.com or linticoservice@gmail.com for assistance.
Will I receive a notification when my order is shipped?
Yes, you will receive an email notification with tracking information once your order has been shipped.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
What if my order is lost in transit?
If your order appears to be lost, please reach out to our customer service team at customerservice@lintico.com or linticoservice@gmail.com, and we will help you investigate the issue.
Our Packaging
We proudly use premium kraft paper bags for packaging, chosen for their durability and eco-friendliness. These biodegradable bags provide strong protection for your items during transit and align with our commitment to sustainability. With every purchase, you support a brand dedicated to quality and environmental responsibility.
Packaging FAQs
Why do you choose kraft paper for packaging?
By using kraft paper bags, we provide a sustainable packaging option that minimizes environmental impact, supporting our mission to be eco-friendly while delivering quality products.
Why are multiple packages being shipped?
Due to temporary stock shortages or separate warehouse storage, your multi-item order may be shipped in multiple parcels. We will dispatch in-stock items first for faster delivery, and the rest will be sent out promptly once restocked or arranged from the nearest warehouse. You will receive independent email alerts with separate tracking numbers for each shipment. You may click Track My Order to check all delivery updates anytime.We aim to shorten your waiting time and appreciate your kind understanding.
If you have any questions, please contact us by customerservice@lintico.com or linticoservice@gmail.com.
