1. Where is our linen made ?
Our linen is made from 100% European flax, grown in Europe and woven by makers in LINTICO's owned factories. And is more sustainable and less resource-intensive to grow than cotton. It's breathable, naturally heat-regulating, and one of the most absorbent fabrics available. To learn more, please check out our materials section.
2. How do I know if the shipment covers my country?
When you fill in the delivery address and can pay normally, it means our logistics services support shipping to your country. We currently cover most of Europe, the United States, Canada， Australia, the Middle East, and Singapore. For more details, please refer to our shipping and delivery policy.
*Please ensure that your shipping address is accurate, as any errors may affect delivery or result in unnecessary losses.
3. What should I do when I have a size issue when shopping, or when I have a problem with coupon usage and payment ?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. You can also contact our customer service by linticoservice@gmail.com or customerservice@lintico.com, and we’ll be happy to provide one-on-one assistance in recommending the perfect size for you.
5. Does linen wrinkle or shrink?
Made from pure flax, our linen lacks elasticity, resulting in natural wrinkles when worn or slept in. Embrace the 'lived-in luxe' aesthetic — a deliberate, carefree rumpled look that exudes quality. Our linen is garment-washed before it gets to you though, so you should experience minimal shrinkage.
4. How do I wash linen?
Machine wash your linen cold with like colors, on a gentle cycle. Tumble dry low and remove promptly to minimize the wrinkled look. Warm iron if needed. Do not bleach. See Product Care Guide on the navigation bar for details.
