Replacement Processing Fee
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Rules and Instructions:
- This item is applicable only for customers who require an exchange or reshipment.
- "Replacement Processing Fee" is a one-time fee per package.
- The amount does not include the shipping cost for delivering the replacement package to the customer’s specified address.
Note:
This item is not intended for regular purchases or general shipping purposes. It is specifically designed for exchanging or reshipping packages.
If you have any questions, please contact our customer support team before making a purchase. You can reach our customer service team by sending an email to customerservice@lintico.com.
- Free Standard Shipping: On orders over US$130 / CA$175 / €120 / AU$200.
- Free Express Shipping: On orders OVER US$300 / €272 / CA$400 / AU$480. (Estimated Delivery: 4-6 Business Days)
🚀 Upgrade your delivery for faster arrival!
- 30-Day Risk-Free Returns: We offer a 30-day return guarantee starting from the date of delivery. Items must be in original condition, with tags, unwashed, and unaltered.
- Final Sale: Items labeled as 'Final Sale' are non-returnable and cannot be refunded or exchanged.
Need help? Reach out to our friendly customer support team for any questions.
1. How do I know if the shipment covers my country?
When you fill in the delivery address and can pay normally, it means our logistics services support shipping to your country. We currently cover most of Europe, the United States, Canada, Australia, the Middle East, and Singapore. For more details, please refer to our shipping and delivery policy.
*Please ensure that your shipping address is accurate, as any errors may affect delivery or result in unnecessary losses.
2. What should I do when I have a size issue when shopping, or when I have a problem with coupon usage and payment ?
If you’re not quite sure which size is right for you, refer to our size guides. They’re located underneath the available sizes for each of our products. You can also contact our customer service by customerservice@lintico.com, and we’ll be happy to provide one-on-one assistance in recommending the perfect size for you.
Customers praised the replacement process as "easy and hassle free" with "excellent service." The fee allows exchanges for sizing issues at minimal cost. Shoppers appreciated the "quick response" and "quality linen apparel." Items described as "beautiful" with "good quality." All reviews were 5-star ratings highlighting efficient, courteous support.
I appreciate the quick response to my problem and the generous solution. I’ll continue to order these great clothes.
The return process and exchange process was very easy. They gave me lots of options and I received my product quickly and efficiently.
All was great. Lintico understood my sizing issue and resolved it the best way … Thank You Lintico!
One satisfied customer
Milka
Excellent service and great value
Vestido confeccionado muy bien, con tela de buena calidad, tiene un corte bonito que sienta muy bien
I was very pleased with customer support concerning my top. The problem was resolved courteously and promptly. No long wait online to get attention. I'm very satisfied with their excellent service.
Loved that the replacement process was so easy and hassle free. The customer service team was kind, courteous and aptly guided me through the options. Thank you for the amazing service!
Easy, hassle-free AND a kind team — that’s exactly the experience we want for you! 🥰 Can’t wait for you to love your new piece. Cold wash and hang to dry keeps linen looking beautiful every time. Thank you Anil! 💛
I wished to process a refund as trousers ordered, although lovely, were cream instead of the crisp white I’d wanted. Instead of returning them they suggested I keep them and get a second pair, of my own choosing for only £15. I was very happy to do this and second pair are lovely.
Company was very fast in response to my request for a replacement for an item that was too small. The replacement dress was shipped quickly and is beautiful.
Great communication and easy process to replace with another size for a small fee.
Great communication AND easy exchange process — so happy we could make it seamless for you! 🥰 Can’t wait for you to love the new size. Cold wash and hang to dry keeps linen looking beautiful every time. Enjoy! 💛
Superb customer service! Quality linen apparel. I purchased a beautiful pant set and it did not fit. They sent me a larger set for a fraction of the cost. Everything was smooth and efficient.
I just ordered the wrong size and LINTICO made it simple and easy to correct.
Definitely will order again and will have no reservations about it!!
Had to replace a dress that I had purchased as it was too long for me. I swapped it for a blouse, which I am thrilled with. Quality is excellent.
The replacement process was very accommodating & easy. My dress was too big,
I kept it, gave it to a friend & ordered the correct size for $10. I'd order from this company again. The dress is exactly as shown online. Good quality linen & pretty color light blue.
Thank you, MJL
I really appreciate the ease of replacing an item that does fit for a minimal fee. I’m horrible about returning things that don’t work out after ordering so this has been a life saver.
I really appreciate the prompt response to rectify the situation, as well as the ease in doing so.
replacement items were as beautiful as shown on line. Very pleased.
Fantastic service and quality of product is beautiful
Return was managed properly and efficiently
Amazing company with excellent service. Beautiful clothing and I can recommend you won’t be disappointed.
Hi Anita! Thanks so much for your lovely words. We're thrilled you enjoyed our service and products. Don't forget, for your beautiful linen clothes, our gentle laundry tips can keep them looking fresh and lovely. Come back anytime! 😊
Rugalmasan kezelték a cserefolyamatot
Nice fabric good fit
